1. Refund is only acceptable before we send out the files to you. (for existing/pre-made template)
  2. Refund is only acceptable before we start designing the template. (for custom template)
  3. If you bought our existing/pre-made template, please take note that the template could have been sold to someone else other than you.
  4. Please note that you only can use our template in ONE eBay account. If you need to use it in more than one eBay account, you must purchase copyright from us.
  5. You cannot resell our templates.